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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Drew Benfer

March 27, 2024

5  out of  5 rating by Drew Benfer
"Trevor did an incredible job getting my fiancé's insurance done. I wouldn't recommend going anywhere else!"
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Carleen Nordell

March 27, 2024

5  out of  5 rating by Carleen Nordell
"Trevor and Ian Nordell are very helpful. They both are very passionate about there jobs. They really enjoy working for Robert and his wife Kim Pruett, everyone in the office is there to help you and to give you the best prices they can give you for insurance. So glad we switched to them. They are very helpful."
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Jamie Balthazor

March 27, 2024

5  out of  5 rating by Jamie Balthazor
"Trevor Nordell did an excellent job helping our daughter with her insurance! I highly recommend him for all your insurance needs."
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michael gutierrez

March 26, 2024

5  out of  5 rating by michael gutierrez
"i couldn't believe how much money Ian Nordell saved me on my insurance. very knowledgeable and responsive. i should have done this years ago."
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Kevin Royse

March 25, 2024

5  out of  5 rating by Kevin Royse
"Very knowledgeable staff and excellent rates!"
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Ms. Barb “LIL e” Evilsizer

March 23, 2024

5  out of  5 rating by Ms. Barb “LIL e” Evilsizer
"That's an excellent Auto Insurance Company, even when I show up with a policy from another agent, in another state in an emergency in MY LIFE. To them.. in both the states of Idaho & Kansas the employees HELPED this Special ED student!"
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Michelle B

March 22, 2024

5  out of  5 rating by Michelle B
"I have been with Robert Pruett Insurance for over 18 years. The whole team has always been super friendly, helpful, and are always there for you. I had an accident claim recently and Ian was there every step of the way to answer questions and guide me through it. Shout-out to Trevor and Michelle, also. Robert and Kim have put a great team together and I appreciate them all!"
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Travis Balthazor

March 21, 2024

5  out of  5 rating by Travis Balthazor
"Excellent customer service! Would recommend to others."
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Susan Hunnacutt

March 16, 2024

5  out of  5 rating by Susan Hunnacutt
"Very impressed with Ian & the customer service he provided. Extremely professional & knowledgeable. Significantly increased our coverage & saved us over 2k annually!"
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Mark Nordell

March 6, 2024

5  out of  5 rating by Mark Nordell
"Ian is always super friendly and goes out of his way to treat you as family."
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Lynn Luck

February 29, 2024

1  out of  5 rating by Lynn Luck
"My son had them for insurance for 5 yrs, and he needed an sr22 and they would not file one for him. It took them 7 days to tell him. After they told him they would get it filed. He could of had it filed with another company in that time. They want only big money makers to get policies from them. I'm hoping my mother in law goes somewhere else. Never again State Farm. He got another insurance company to file an SR 22 in less than 4 hours"
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Ron Jensen

January 21, 2024

5  out of  5 rating by Ron Jensen
"Fasr and friendly staff and service and reasonable rates."
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Jerry Ivey

January 9, 2024

5  out of  5 rating by Jerry Ivey
"Been with Robert for over 20 years! Always treated me right. Ian helped me get my business insurance set up and made the process very easy."
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Charly Burnett

October 27, 2023

5  out of  5 rating by Charly Burnett
"By far best insurance experience I’ve ever had!! They always take care of me quickly, rates are great and they’re transparent about what discounts I can get to help save us money. I love that you can call in and talk to a real person, and don’t have to go through a voicemail to get a representative."
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Julie Koger

October 27, 2023

5  out of  5 rating by Julie Koger
"Always excellent service with Pruett State Farm office. Moved back to Kansas and had to get insurance through their office again."
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Don Phillips

October 26, 2023

5  out of  5 rating by Don Phillips
"Everyone in the office would be willing to give you their shirt off their back. So nice and friendly. Could not ask for a better insurance company."
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curt kauer

October 9, 2023

4  out of  5 rating by curt kauer
"still like human interaction"
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Troy leSage

October 4, 2023

5  out of  5 rating by Troy leSage
"Needed to change my direct pay and Ian did a great job helping me thru this transaction"
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Frans Laubscher

October 4, 2023

5  out of  5 rating by Frans Laubscher
"Really good experience working with them"
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Ben Acheson

September 14, 2023

5  out of  5 rating by Ben Acheson
"Great people friendly faces every time I come in"
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MacKenzie Cyr

August 28, 2023

5  out of  5 rating by MacKenzie Cyr
"Ian is awesome to work with! Being newly married and trying to get off of our parents insurance was stressful! Ian made this process so easy for us! Even got us a better rate on our farm and ranch!"
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Cordell Cyr

August 28, 2023

5  out of  5 rating by Cordell Cyr
"This office is great to work with! Ian helped us get better rates on home, auto, and our farm and ranch!"
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Sarah Davis

August 15, 2023

5  out of  5 rating by Sarah Davis
"We were very happy to switch. They were very easy to work with and will be saving us a lot of money."
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Cody Rowan

June 15, 2023

5  out of  5 rating by Cody Rowan
"Whether it's Robert or Trevor my experiences with State Farm have always been delightful. Professional staff that are truly friendly, like a good neighbor."
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jeff cox

May 23, 2023

5  out of  5 rating by jeff cox
"Quick and easy quotes. Informative and treats as a friend.👍👍😊"