State Farm® Insurance Agent Robert Pruett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blake Erkenbrack
April 15, 2025
"Ian Nordell and State Farm offered me very competitive policies and top-notch service. Cannot recommend enough."
"Hi Blake, thank you for your review! I am glad that we were able to assist you with your insurance needs. We will always work hard to provide our customers with the best in rates and service. We appreciate your business with us! "
Kelvon Sledd
January 31, 2025
"I very much appreciate this guy. He was able to get me a very much cheaper deal than my last insurance company. He got me set up quick and fast 10 out of 10 service."
"Hi Kelvon and thank you for your review! We appreciate your letting us know that we were able to get you a cheaper deal while setting it up for you quick and fast. Please let us know anytime that we can help! "
Davin Strait
January 24, 2025
"I was looking for a better insurance plan, Ian was quick to get me a quote that suited me along with better pricing. He made the process simple I would highly recommend!"
"Hey Davin, thanks for your review! Thank you for letting me know that Ian was quick to help you get a better insurance plan and with a better price. We also very much appreciate your recommendation! Let us know whenever you may need help. "
Kyra Strait
January 20, 2025
"We were looking for a better insurance plan and Ian gave us a better plan for a better price that suited our family needs better!"
"Hi Kyra and thank you for your review! We appreciate you checking with us for your insurance needs. Thank you for letting me know that Ian gave your family a better insurance plan and a better price! Let us know any time we can help! "
Russell McGurn
January 1, 2025
"Went in to get my car insurance changed over and bundled with my home policy, they couldn't find my home policy. Had to go back to the bank and get the exact number. They have a poor system. Couldn't even pull me up with my exact address which is stupid. However when I went back Ian was a fantastic help"
"Hi Russell, thank you for your review. I apologize for the confusion on your recent meeting with us, but I am glad that Ian was able to help; your feedback is appreciated. The home policy is insured with a non-State Farm Company so we are unable to pull it up under the State Farm system. We should have gone out to a separate website to review your home insurance. We will add that to our procedures to check both companies in the future. Thanks again, we appreciate your business. "
Glenn G
December 11, 2024
"Big savings and helpful staff. Highly recommend"
"Thank you Glenn for your 5 Star Review! We appreciate the opportunity to assist you with your insurance needs. We will always work hard to be helpful and to save you as much premium as possible. "
Jeremy Magee
November 17, 2024
"Robert and his team have always treated me very well. Always very professional and detailed to my needs. We just did a yearly evaluation to make sure I had the proper coverage on my house and vehicles. Ian was very professional and made the changes we needed without being that pushy salesman. Thanks again Ian for making this an easy phone call."
"Thank you for your review Jeremy! We appreciate your time during your meeting with Ian and I am glad he was able to assist you in your yearly coverage evaluation. We appreciate the opportunity to provide you with the professional service that you deserve. "
Frans Laubscher
November 1, 2024
"Really good experience working with them. Service is excellent."
"Hi Frans, thank you for your review! We appreciate the opportunity to help you with your insurance needs. We will continue working to offer you a good customer experience whenever you need us. "
Drew Erkenbrack
October 29, 2024
"Ian was easy to work with and listened to what we were trying to do. I am happy with the policy he was able to write us."
"Hey Drew, thanks so much for your review! We're glad that Ian was able to listen to your needs and help you find the right policy. Your satisfaction is our priority, and we appreciate your trust in us. -Robert "
Whitney Reid
September 10, 2024
"A wonderful company! I usually work with Ian and he is extremely helpful! Always a great experience!"
"Hi Whitney! I am sorry I am late getting back to you; I have been out of the office. Thank you so much for your wonderful review about the service and experience that you have had with Ian at my office. We appreciate your business with us!"
Sam Morgan
August 22, 2024
"Ian Nordell helped me save hundreds of dollars on my auto and home insurance bundle when I switched! He was super friendly and easy to work with!"
"Sam, thank you for sharing your experience! We’re happy to hear that Ian was able to assist you and that he made the process friendly and simple. Your satisfaction is our priority, and we’re glad Ian delivered such a positive experience. We appreciate you choosing Robert Pruett State Farm Agency, Inc. for your insurance needs! -Robert"
Jason's Fish Guides
August 4, 2024
"I chose 1 star only because the isn't an option for 0 stars. Do not do business with this company. Amoat 20 years I have used this business and they refuse to fulfill their obligations. Save yourself the same headache we have suffered for several years!!"
"Jason, thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced. Your concerns are important to us, and we take them very seriously. Please call our office at 785-825-2281 and I would be happy to speak with you. Robert"
