Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Will Oaks

Will Oaks

February 6, 2025

5  out of  5
rating by Will Oaks
"Robert and Ian are great people and will go above and beyond for all your insurance needs! If you want the best rates in town go with Robert at State Farm."
We responded:
"Hi Will! Thank you for your review! We appreciate you and your family's business with us. We will always strive to go above and beyond to assist you with your insurance needs at the best rates possible. Thanks again!"
Profile photo of Kelvon Sledd

Kelvon Sledd

January 31, 2025

5  out of  5
rating by Kelvon Sledd
"I very much appreciate this guy. He was able to get me a very much cheaper deal than my last insurance company. He got me set up quick and fast 10 out of 10 service."
We responded:
"Hi Kelvon and thank you for your review! We appreciate your letting us know that we were able to get you a cheaper deal while setting it up for you quick and fast. Please let us know anytime that we can help! "
Profile photo of Cynthia Strait

Cynthia Strait

January 24, 2025

5  out of  5
rating by Cynthia Strait
"Ian was a great help with our insurance needs! We appreciate him getting back with us as quickly as he did!"
We responded:
"Hi Cynthia, we appreciate your review! It's great to hear that Ian was able to get back with you quickly and to help you with your insurance needs. Let us know whenever you need assistance!"
Profile photo of Davin Strait

Davin Strait

January 24, 2025

5  out of  5
rating by Davin Strait
"I was looking for a better insurance plan, Ian was quick to get me a quote that suited me along with better pricing. He made the process simple I would highly recommend!"
We responded:
"Hey Davin, thanks for your review! Thank you for letting me know that Ian was quick to help you get a better insurance plan and with a better price. We also very much appreciate your recommendation! Let us know whenever you may need help. "
Profile photo of Gary Strait

Gary Strait

January 24, 2025

5  out of  5
rating by Gary Strait
"We have a great experience and going to save money Thanks for you help and Time Ian"
We responded:
"Hi Gary! Thank you for your review! I am glad that Ian was able to provide you with a great experience in moving your insurance to our office. I am also glad to hear that we were able to help you save money on your insurance! Let us know at any time that we can help. "
Profile photo of Kyra Strait

Kyra Strait

January 20, 2025

5  out of  5
rating by Kyra Strait
"We were looking for a better insurance plan and Ian gave us a better plan for a better price that suited our family needs better!"
We responded:
"Hi Kyra and thank you for your review! We appreciate you checking with us for your insurance needs. Thank you for letting me know that Ian gave your family a better insurance plan and a better price! Let us know any time we can help! "
Profile photo of David Strait

David Strait

January 20, 2025

5  out of  5
rating by David Strait
"My wife and I were on the market for new auto/home insurance and Ian was great to work with. He found us a great plan that fit our family needs and at an affordable price!"
We responded:
"Hi David, thank you for your review! We are always glad when we are able to put customers in a better position with their auto/home insurance. Thank you for letting me know that Ian worked with you to set up a plan that fit your family's needs and budget."
Profile photo of Russell McGurn

Russell McGurn

January 1, 2025

3  out of  5
rating by Russell McGurn
"Went in to get my car insurance changed over and bundled with my home policy, they couldn't find my home policy. Had to go back to the bank and get the exact number. They have a poor system. Couldn't even pull me up with my exact address which is stupid. However when I went back Ian was a fantastic help"
We responded:
"Hi Russell, thank you for your review. I apologize for the confusion on your recent meeting with us, but I am glad that Ian was able to help; your feedback is appreciated. The home policy is insured with a non-State Farm Company so we are unable to pull it up under the State Farm system. We should have gone out to a separate website to review your home insurance. We will add that to our procedures to check both companies in the future. Thanks again, we appreciate your business. "
Profile photo of J Peezy

J Peezy

December 23, 2024

5  out of  5
rating by J Peezy
"I recently inquired about bundling my home and auto services. Emma was extremely helpful during the process. She also introduced me to drive safe and save, talked me through setting up the device and showed me how to login into the app. Overall she was knowledgeable and pleasant to work with."
We responded:
"Thank you Jose for your review! I am glad that Emma was helpful in bundling your home and auto, as well as helping you with setting up and navigating the Drive Safe & Save Discount. Emma does a great job for our customers! "
Profile photo of Kyle mccready

Kyle mccready

December 12, 2024

5  out of  5
rating by Kyle mccready
"Great costumer service, great at explaining insurance stuff you don’t understand. And very nice people…"
We responded:
"Hi Kyle! Thank you for your review! We appreciate your business with us, and we will always work to continue providing you the information and customer service that you deserve. "
Profile photo of Glenn G

Glenn G

December 11, 2024

5  out of  5
rating by Glenn G
"Big savings and helpful staff. Highly recommend"
We responded:
"Thank you Glenn for your 5 Star Review! We appreciate the opportunity to assist you with your insurance needs. We will always work hard to be helpful and to save you as much premium as possible. "
Profile photo of Caleb Strait

Caleb Strait

December 4, 2024

5  out of  5
rating by Caleb Strait
"I called Ian to look into coverage for my truck, as well as renters insurance. He was very informative and the whole process very easy. Would highly recommend Ian!"
We responded:
"Hey Caleb! Thank you for your review! I am glad that Ian was able to take care of your insurance needs for your truck and your renters insurance. We appreciate your business and your recommendation; let us know anytime we can help. "
Profile photo of Jeremy Magee

Jeremy Magee

November 17, 2024

5  out of  5
rating by Jeremy Magee
"Robert and his team have always treated me very well. Always very professional and detailed to my needs. We just did a yearly evaluation to make sure I had the proper coverage on my house and vehicles. Ian was very professional and made the changes we needed without being that pushy salesman. Thanks again Ian for making this an easy phone call."
We responded:
"Thank you for your review Jeremy! We appreciate your time during your meeting with Ian and I am glad he was able to assist you in your yearly coverage evaluation. We appreciate the opportunity to provide you with the professional service that you deserve. "
Profile photo of Jung Oh

Jung Oh

November 7, 2024

5  out of  5
rating by Jung Oh
"Provided very professional service!"
We responded:
"Hi Jung! Thank you for your 5 star review. We appreciate your business with us and will always try to give you the professional service that you deserve. "
Profile photo of Frans Laubscher

Frans Laubscher

November 1, 2024

5  out of  5
rating by Frans Laubscher
"Really good experience working with them. Service is excellent."
We responded:
"Hi Frans, thank you for your review! We appreciate the opportunity to help you with your insurance needs. We will continue working to offer you a good customer experience whenever you need us. "
Profile photo of Emily Erkenbrack

Emily Erkenbrack

October 30, 2024

5  out of  5
rating by Emily Erkenbrack
"Ian Nordell was great to work with for insurance! We appreciated all of his help! Highly recommend!"
We responded:
"Hi Emily! Thank you so much for your review! We’re happy to hear that Ian provided you with great service and support. Your recommendation means a lot to us, and we look forward to assisting you both now and in the future. -Robert"
Profile photo of Drew Erkenbrack

Drew Erkenbrack

October 29, 2024

5  out of  5
rating by Drew Erkenbrack
"Ian was easy to work with and listened to what we were trying to do. I am happy with the policy he was able to write us."
We responded:
"Hey Drew, thanks so much for your review! We're glad that Ian was able to listen to your needs and help you find the right policy. Your satisfaction is our priority, and we appreciate your trust in us. -Robert "
Profile photo of Derek Pihl

Derek Pihl

October 23, 2024

5  out of  5
rating by Derek Pihl
"Ian Nordell at Robert Pruett's office was incredibly helpful and ended up saving us a lot of money compared to our previous insurance company! I'm certainly happy we contacted their office and would highly recommend letting them give you a quote."
We responded:
"Thank you for your fantastic review, Derek! We’re so glad to hear that Ian was able to help you save money and provide a positive experience. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out. We’re here to help! - Robert"
Profile photo of Whitney Reid

Whitney Reid

September 10, 2024

5  out of  5
rating by Whitney Reid
"A wonderful company! I usually work with Ian and he is extremely helpful! Always a great experience!"
We responded:
"Hi Whitney! I am sorry I am late getting back to you; I have been out of the office. Thank you so much for your wonderful review about the service and experience that you have had with Ian at my office. We appreciate your business with us!"
Profile photo of Sydney Morgan

Sydney Morgan

August 22, 2024

5  out of  5
rating by Sydney Morgan
"Ian helped my husband and I switch insurance companies and saved us hundreds of dollars. We appreciate him and highly recommend!"
We responded:
"Thanks Sydney! We appreciate your review and high praise of Ian! I’m glad to hear that he was able to assist you with your insurance and helping you save. We’ll make sure to pass this feedback along to him. I appreciate your kind words and recommendation! -Robert "
Profile photo of Sam Morgan

Sam Morgan

August 22, 2024

5  out of  5
rating by Sam Morgan
"Ian Nordell helped me save hundreds of dollars on my auto and home insurance bundle when I switched! He was super friendly and easy to work with!"
We responded:
"Sam, thank you for sharing your experience! We’re happy to hear that Ian was able to assist you and that he made the process friendly and simple. Your satisfaction is our priority, and we’re glad Ian delivered such a positive experience. We appreciate you choosing Robert Pruett State Farm Agency, Inc. for your insurance needs! -Robert"
Profile photo of Lauren Dockter

Lauren Dockter

August 9, 2024

5  out of  5
rating by Lauren Dockter
"Had the privilege of speaking with Angela who thoroughly explained details of coverage and discounts available to me and my family. Very personable and would highly recommend!"
We responded:
"Hi Lauren! Thank you for your review, and your recommendation. Angela does a great job reviewing coverage details, premium discounts, and is very personable! Please let us know anytime that we can be of assistance to you or your family. Thanks again, Robert. "
Profile photo of Jason's Fish Guides

Jason's Fish Guides

August 4, 2024

1  out of  5
rating by Jason's Fish Guides
"I chose 1 star only because the isn't an option for 0 stars. Do not do business with this company. Amoat 20 years I have used this business and they refuse to fulfill their obligations. Save yourself the same headache we have suffered for several years!!"
We responded:
"Jason, thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced. Your concerns are important to us, and we take them very seriously. Please call our office at 785-825-2281 and I would be happy to speak with you. Robert"
Profile photo of Harley Hazlett

Harley Hazlett

July 30, 2024

5  out of  5
rating by Harley Hazlett
"Ian was instrumental in helping get a great home insurance rate and also being informational on the savings that could be found with certain types of roofs. Great service!!!"
We responded:
"Hi Harley, thank you for your review! We are happy to hear that Ian provided you with great service regarding your Homeowners Insurance. Thank you for choosing us for your insurance needs. "
Profile photo of Jack Shetlar

Jack Shetlar

July 30, 2024

5  out of  5
rating by Jack Shetlar
"As a first time home owner, Ian made the insurance a breeze. He was efficient and explained everything in a way we could understand. I would recommend him to anyone!"
We responded:
"Jack, thank you for your review about our office. We are glad to hear that Ian made your insurance process as a first-time homebuyer a breeze! We appreciate your business and your recommendation. "