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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ismael Perez

April 16, 2026

5  out of  5
rating by Ismael Perez
"Talked to Ian Nordell about needing insurance and he got me a quote i was satisfied with. 10/10 recommend great customer service."
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Miranda Twist

April 9, 2026

5  out of  5
rating by Miranda Twist
"When we bought our car last summer, we purchased our insurance through Robert Pruett's office. We walked in, and Will set us up with everything we needed without overselling. When we were tboned a couple of weeks ago, Will asked if we were okay, and what happened with genuine concern. He got the claims process started for us, put in the request for our rental, and assured us they would get everything taken care of including collecting from the other insurance company. After purchasing a different vehicle, Will was again right there to get us all switched over and make sure our new vehicle was covered. He's so friendly, easy to talk to, and clearly good at what he does."
We responded:
"Hi Miranda, and thanks for the review! We appreciate your trusting our office for your insurance needs, and I am glad that Will has taken great care of you! Please let us know anytime you have any questions or we can be of assistance. "
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justin may

December 31, 2025

5  out of  5
rating by justin may
"I highly recommend Ian if you’re looking for insurance. He did an awesome job explaining our home and auto options in a clear, knowledgeable way. The whole process was stress-free, which is rare when dealing with insurance. Thanks again for all your help!"
We responded:
"Hi Justin and thank you for your review! I appreciate you letting me know that Ian did an awesome job for you on your home and auto insurance; he and our other Team Members do a great job helping our customers. We always want to show you (in a stress-free manner) coverage options and work with you to customize your policy to meet your needs. "
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Shelby Miller

December 22, 2025

5  out of  5
rating by Shelby Miller
"Ian is helping me with my auto insurance as I pay double what I should!! He is amazing!"
We responded:
"Hey Shelby! Thank you for your review and for letting Ian help you with your Auto Insurance. I am glad that he was able to help you lower your premium too! "
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loren pierce

December 22, 2025

5  out of  5
rating by loren pierce
"Eian is very nice and answered all my questions in good detail."
We responded:
"Hi Loren! We're glad that you had a good experience with Ian and that he was able to give you detailed answers to your questions. Please let us know anytime we can help you!"
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Rayne McClanahan

December 22, 2025

5  out of  5
rating by Rayne McClanahan
"If you go through State farm ask for Ian. He's a great guy and will get you taken care of."
We responded:
"Hello Rayne! Thank you for letting us know that Ian took good care of you. Please let Ian or our other Team Members know whenever you need assistance!"
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Shelby Payne

December 22, 2025

5  out of  5
rating by Shelby Payne
"Ian is amazing!! He helped me so much"
We responded:
"Hi Shelby! Thank you for letting me know that Ian was helpful! He does a great job for us!"
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Jasmyne Baffa

December 22, 2025

5  out of  5
rating by Jasmyne Baffa
"Ian is awesome! He got me and the kids taken care of quickly and explained everything thoroughly when I had questions!"
We responded:
"Hi Jasmyne! We appreciate your review. Ian does do an awesome job for our customers! I am glad that he was able answer your questions, and to quickly take care of you and your kids, "
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Geri Larson

December 18, 2025

5  out of  5
rating by Geri Larson
"Ian did an awesome job explaining a new homeowners policy and bundling our vehicles saving us money and having better coverage than we had previously. Thank you for all your service."
We responded:
"Hey Geri, we appreciate your review! Thank you for letting me know that Ian did a great job explaining both your Homeowners Policy and bundling your vehicles to save you money. I am glad to see that this has helped you with better coverage too! "
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Brigham Larson

December 18, 2025

5  out of  5
rating by Brigham Larson
"Ian helped my wife and I tremendously, after her wreck we were able to have everything taken care of in no time."
We responded:
"Hi Brigham! Thank you for both your review and letting me know that Ian helped you and your wife after her wreck. I am glad we were able to help you get everything taken care of quickly! Let us know anytime we can help. "
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Ethan Smith

November 11, 2025

5  out of  5
rating by Ethan Smith
"Ian responded in a timely manner to my phone calls and helped me obtain insurance for our house and my daughter's car."
We responded:
"Hi Ethan, and thanks for the review! We work hard to make sure that we respond to our customers phone calls in a timely manner, and I am glad that we were able to help you with your house and car insurance needs. Let us know anytime we can help!"
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Audrie Glaser

October 25, 2025

5  out of  5
rating by Audrie Glaser
"Ian is saving my husband and I thousands! Can’t recommend him enough"
We responded:
"Hi Audrie! Thanks so much for your review. Thank you for your recommending Ian! We're glad that we are providing the coverage that you need for less than you are currently paying."
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Cody Casey

October 25, 2025

5  out of  5
rating by Cody Casey
"Ian is saving us a huge amount! He provided us with great service and answered all our questions"
We responded:
"Hey Cody! Thank you for your review and for giving a shout out to Ian for providing you with great service, answering all your questions and that he was able to save you a huge amount on your insurance premiums. "
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Christien Ozores

October 25, 2025

5  out of  5
rating by Christien Ozores
"Ian saved my wife and I thousands! His service is second to none and I can’t recommend him enough. Call him if you want to save money"
We responded:
"Thank you Christian for your review! It's great to hear that Ian provided you with top notch service and that we are helping your family to save money on your insurance! "
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Kate Ozores

October 25, 2025

5  out of  5
rating by Kate Ozores
"Ian was great to work with! He explained things in depth and helped us to make informed decisions. Thank you for helping us to save money while still having great coverage."
We responded:
"Hi Kate, and thanks for your review! I am glad that Ian did a great job assisting you by explaining things in depth and helping you to make informed decisions. We're always ready to help you with your coverage at our very best price. "
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ashlyn cole

October 25, 2025

5  out of  5
rating by ashlyn cole
"Ian saved my husband and I so much! He took the time to thoroughly explain all the coverages and made sure that we had the coverages that met our needs. Highly recommend calling Ian"
We responded:
"Ashlyn, we appreciate your recommending Ian. We also appreciate that Ian explained all of the coverages, helped you to tailor your coverage to meet your needs, and also helped you to lower your premiums! "
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Chris VanKooten

October 25, 2025

5  out of  5
rating by Chris VanKooten
"Ian is the best insurance agent I have ever talked with. He explained insurance like my previous provider never had. On top of his great customer service, he also saved me a huge amount off my premium! Highly recommend calling Ian"
We responded:
"Chris, we appreciate your review! Ian does a great job explaining insurance and providing great customer service. He's also great at looking for ways to help our customers save on their premiums too!"
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Michael Farber

September 24, 2025

5  out of  5
rating by Michael Farber
"I transferred my policy from an agent in Kansas City. It was very fast and easy. Anna reviewed my coverages with me to ensure I had what I needed. Would highly recommend this office if you need any insurance help"
We responded:
"Hi Michael! We really appreciate your review! I am glad that Anna reviewed your coverages with you to make sure you have what you need. Anna does a great job!"
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Becky Johnson

September 6, 2025

5  out of  5
rating by Becky Johnson
"I highly recommend Robert Pruett and his agency!! Always very helpful, quick to answer questions, top notch service!! I have been a State Farm customer since 1985 and will never go anywhere else!! ❤️❤️❤️"
We responded:
"Hi Becky! We appreciate your review! We are always happy to help and answer any questions you may have. Thank you for being our customer since 1985!"
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Sarah

September 4, 2025

5  out of  5
rating by Sarah
"consistently great service"
We responded:
"Thank you Sarah! We appreciate your review!"
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Brenda Cervantes

September 2, 2025

5  out of  5
rating by Brenda Cervantes
"Incredible office !"
We responded:
"Thank you Brenda! We appreciate your support!"
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Bianka

August 31, 2025

5  out of  5
rating by Bianka
"This is a great office! Helped me with all of my questions about my policy!"
We responded:
"Thank you Bianka! We appreciate your review!"
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Grace Farney

August 28, 2025

5  out of  5
rating by Grace Farney
"Best agent and office ever! Their customer service is unmatched!"
We responded:
"Thank you Grace! We appreciate your review!"
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Jennifer Pearsall

August 23, 2025

5  out of  5
rating by Jennifer Pearsall
"State Farm has been outstanding in assisting me after my accident. The process was handled smoothly. The representatives are always professional and courteous over the phone. I had lots of questions and they took the time to explain coverage clearly and provide guidance, which gave me great peace of mind. I highly recommend State Farm for anyone seeking reliable and trustworthy insurance. Thank you State Farm!"
We responded:
"Hi Jennifer! Thank you for your review! We are sorry that you were involved in an accident, but I am glad that we were able to help you with your claim. We will always work to be professional, courteous, to take the time to answer your questions and to help you through the claim process. Thank you for your recommendation!"
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John Katzendorn

August 20, 2025

1  out of  5
rating by John Katzendorn
"If you have deep pockets and like to be over insured, Robert is your guy! Do your research, there are other State Farm agents around with the same policies with cheaper rates, perception is still important! Enjoy the golf game and the corvette!"
We responded:
"Hi John! Thank you for your review. I have searched our files and cannot find any quotes under your name? Were the quotes under a different name? I would certainly appreciate the opportunity to review any quotes provided to make things right and to ensure that we provided you with all of the discounts available. And to clear up any misconceptions, I do not own/drive a corvette, nor do I golf. "